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Shipping Policy
Shipping Policy
- Delivery time: Our standard delivery time is 3-5 business days from the date of order. If in stock, orders placed before 5:00 PM are delivered the next business day. Please note that this is an estimated delivery time and actual delivery time may vary depending on your location.
Shipping costs
We offer free insured shipping for all products.
Track your order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to follow the progress of your shipment on our website or on the carrier's website.
Shipping address
It is essential that you provide an accurate and complete shipping address during checkout. We are not responsible for orders delivered to incorrectly provided addresses.
If you need to change the shipping address after placing your order, please contact our customer service as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.
Contact us
If you have any questions or comments about our shipping policy, please do not hesitate to contact us at info@ontspandirect.nl. Our customer service will be happy to assist you.